Reservation Policy

Guarantee Policy

All reservations must be guaranteed with a valid credit card at time of booking. This does not constitute payment. To make alternative payment arrangements please contact the resort directly. Reservations over special event periods (eg ChillOut Festival, Swiss Italian Festival, Mothers Day, Easter Long Weekend, Christmas Eve, Christmas Day, New Years Eve, Gazetted Public Holidays, but not limited to the above) will be charged in full at the point of reservation – deposits are non-refundable and non-transferable. Rates are tax inclusive and subject to change.

All Bookings must include Individuals First Name, Last Name, valid personal email address and contact telephone number of the guest staying with the booking.

If any of the Information Required under the Guarantee is not provided, your booking will be cancelled with notice. It is your responsibility as a guest to ensure that the details within your booking are correct at the time of making the booking. Changes can be made after, as long as they fit within the cancellation policy.

Only persons aged 18 years or over are permitted to make a reservation. Proof of age may be requested at the time of check-in. Any guest included in the booking who is under the age of 18 years must be accompanied by an adult.

Early Bird Booking Policy

Bellinzona Resort will from time to time offer Advance Rate Purchasing. This will attract a “%” Discount on the normal Best Rate of the Day. This policy is a discount offered against a NO Cancellation / NO Refund arrangement. Once the booking is made, you guarantee final payment.

Payment Policy

All reservations for 1, 2 or 3 night stays will be charged in full prior to arrival 14 days in advance of the booking date, and within the 14 day Cancellation Policy. This payment will be made using the credit card provided, unless you make alternative payment arrangements direct with the Resort.

All reservations for more than three (3) nights are payable in full at time of booking so as to secure accommodation.

It is your responsibility to contact the resort to organise alternative payment arrangements if you do not wish to utilise the credit card provided.

Third Party Booking Sites

All bookings made through third party websites eg, and others are all subject to and bound by the Cancellation Policy, Reservation Policy, and Privacy Polices herein defined on the website. Please contact the resort if you have any queries on [email protected]

Cancellation Policy

Reservations must be cancelled prior to 2pm – 14 days before arrival to avoid cancellation penalties

Terms & Conditions

  • Check In Time – 2 pm
  • Check Out Time – 10 am
  • Rates are subject to change
  • Children 12 years and under stay free with an accompanied paying adult using existing bedding. Child (rollaway) rate applies for additional bedding (rollaway/sofa beds).
  • Late Checkout – Subject to availability, rates dependent on the time
  • Adult Rollaway – AUD 45.00 Per Rollaway
  • Child Rollaway – AUD 45.00 Per Rollaway
  • Crib – AUD 30.00 Per Cot
  • Self Parking – No Charge