Hotel Bellinzona

Privacy Policy

Why do we collect your personal information ?

Collecting your information is essential for us to provide our products and services to you. It also helps us to understand your needs, enabling us to provide you with a greater quality of service.

How do we collect personal information ?

We only collect information when you knowingly provide it. Collection may include requesting information by phone, filling out a registration form on check-in, providing your business card to us, or e-mailing or faxing us your details.

Do we disclose your personal information to anyone ?

We may disclose your personal information where you have consented to us doing so. We may also be required or authorised by law to disclose your personal information.

Is your personal information up-to-date ?

It is important that the personal information we collect is accurate, complete and up-to-date. You can contact us at any time to update your personal information, or to tell us if your personal information is inaccurate or incomplete.

Is your personal information secure ?

We take all reasonable precautions to safeguard your personal information from misuse, unauthorised access, modification or disclosure. When your information is no longer required we securely destroy it from our systems.

Can you access your personal information ?

You may request access to the information we hold about you by contacting us. We may be required by law to retain your personal information after you have ceased your relationship with us.

Does your personal information leave the country ?

We do not send personal information outside the country unless to do so is authorised by law.

What about sensitive information ?

Sensitive information can be about racial or ethnic origin, membership of a profession or trade, personal health or other personal information. We only collect, use or disclose sensitive information about you as is allowed by law.

Our privacy policy may change from time to time.

We constantly review our policies and procedures to keep up-to-date with changes in law, technology and the needs of our guests and we may change this policy from time to time.

Can you complain about a breach of your privacy ?

You may lodge a concern or complaint with us by writing to the General Manager. Additional Privacy Information For additional information on privacy visit the Australian Federal Privacy Commissioner’s website: www.oaic.gov.au.

Terms & Conditions

  • The room type and rate selected are non-refundable.
  • No refunds will be issued for late check-in or early check-out.
  • This hotel requires that you are at least 18 years of age to check-in.
  • Base rate is for 2 guests.
  • Maximum number of adults per room is 2.
  • Standard check-in time is 2 pm, checkout is 10 am.
  • Late checkout is subject to availability, charges apply.
  • Late checkout is charged at $100 per room. Late checkout after 2 pm is charged at 100% of the room rate.
  • 100% deposit is required at the time of the booking to confirm.
  • Self Parking – No Charge
  • Rates are subject to change

Reservation Policy

Guarantee Policy

All reservations must be guaranteed with a valid credit card at time of booking. This does not constitute payment. To make alternative payment arrangements please contact the resort directly. Reservations over special event periods (eg ChillOut Festival, Swiss Italian Festival, Mothers Day, Easter Long Weekend, Christmas Eve, Christmas Day, New Years Eve, Gazetted Public Holidays, but not limited to the above) will be charged in full at the point of reservation – deposits are non-refundable and non-transferable. Rates are tax inclusive and subject to change.

All Bookings must include Individuals First Name, Last Name, valid personal email address and contact telephone number of the guest staying with the booking.

If any of the Information Required under the Guarantee is not provided, your booking will be cancelled with notice. It is your responsibility as a guest to ensure that the details within your booking are correct at the time of making the booking. Changes can be made after, as long as they fit within the cancellation policy.

Only persons aged 18 years or over are permitted to make a reservation. Proof of age may be requested at the time of check-in. Any guest included in the booking who is under the age of 18 years must be accompanied by an adult.

Early Bird Booking Policy

Bellinzona Resort will from time to time offer Advance Rate Purchasing. This will attract a “%” Discount on the normal Best Rate of the Day. This policy is a discount offered against a NO Cancellation / NO Refund arrangement. Once the booking is made, you guarantee final payment.

Payment Policy

All reservations for 1, 2 or 3 night stays will be charged in full prior to arrival 14 days in advance of the booking date, and within the 14 day Cancellation Policy. This payment will be made using the credit card provided, unless you make alternative payment arrangements direct with the Resort.

All reservations for more than three (3) nights are payable in full at time of booking so as to secure accommodation.

It is your responsibility to contact the resort to organise alternative payment arrangements if you do not wish to utilise the credit card provided.

Third Party Booking Sites

All bookings made through third party websites eg Booking.com, Expedia.com and others are all subject to and bound by the Cancellation Policy, Reservation Policy, and Privacy Polices herein defined on the www.bellinzona.com.au website. Please contact the resort if you have any queries on reception@bellinzona.com.au.

Cancellation Policy

Reservations must be cancelled prior to 2pm – 14 days before arrival to avoid cancellation penalties


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We spent 8 days here for a conference and were totally blown away by the incredible service, friendly warm and sincere staff who went above and beyond to make our stay so memorable.All our needs were met smoothly and efficiently so all we had to do was show up and achieve our conference goals. We left well rested and refreshed. Thank you so much to everyone at Hotel Bellinzona. See you again very soon. - Navajonin ~ Tripadvisor

We had a two day conference at Hotel Bellinzona and it was fantastic. I cannot say enough great things about this place. Nothing was too hard and our every need or want was attended to promptly and with a smile. The people there were friendly and helpful. It is also set in a wonderful location, so tranquil and relaxing. You could sit outside in the gardens for hours or have some indoor fun with table tennis tables, pool tables, pool and even giant jenga! I highly recommend this beautiful property for your accommodation or conference needs. And I will be using Hotel Bellinzona for future conferences. - Brodie - Tripadvisor

We loved this venue for our wedding, everything was in the one place with beautiful scenery, great staff to look after us and a beautiful reception area. Everything was taken care of on the day and we could just relax and enjoy every second. - ABIA Review

They have may great rooms to hold your reception, the meal choices are awesome and the food is great - ABIA Review

Hotel Bellinzona was an absolute dream. The reception room was absolutely stunning and was exactly what we dreamed it would be. The staff were super amazing and made the reception run perfectly. Cannot rate them highly enough - ABIA Review

An absolutely stunning location. We had both our ceremony and reception at Hotel Bellinzona. We had wonderful support all the way through and the staff were caring and very friendly. Would definitely recommend to anyone who loves Daylesford/ Hepburn Springs area. - Isobel

OMG!! I've been to many high teas but nothing comes close to Hotel Bellinzona. High tea was truly delicious, the food was so fresh, the staff were refreshingly friendly and being out in the garden was a highlight. I'm already looking forward to the next high tea there and it's definitely worth the drive from Melbourne. - Tripadvisor User

Daylesford is a great place for a short break and Hotel Bellinzona is a lovely property.. Food in restaurant is amazing and venue is peaceful. With all features of Daylesford close by. - Tripadvisor User

Wow! Excellent in every way. Family get together. Wine and dine and accommodation package used and food was delicious with great selection. Service was fantastic. Venue was gorgeous and well maintained. - Tripadvisor User

We enjoyed the dinner breakfast and over night stay package. The service was of a high standard and we enjoyed our stay at Hotel Bellinzona. Hotel Bellinzona is only a short drive to Daylesford which has plenty of things to do. - Tripadvisor User

Very happy with the location to Hepburn Spa's and central Dayelsford. Lovely hotel and well grromed grounds with old wordly charm. Great stay for couples, quiet with inviting open fires, lounges and bar to relax at - Tripadvisor User

Beautiful weekend away with friends . We always go back there ... beautifully restored historic building in lovely setting ...lots of cosy areas where you can just sit and relax alone or with friends, love the big open fires, rooms are clean and spacious and the breakfast is yum! - Tripadvisor User